Pursuant to the requirements of Section 157.0021 of the Mortgage Banker Registration and Residential
Mortgage Loan Originator License Act, Chapter 157, Texas Finance Code, you are hereby notified of the
following:

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR
A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR
SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT
OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN,
TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM
THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE
CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF
CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS
CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE
LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE
RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT
PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE
RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT
WWW.SML.TEXAS.GOV.